FAQ

Coastal Charm & Ancient Wonders! Step off your cruise and explore Alexandria’s rich heritage. Visit the Catacombs of Kom El Shoqafa, the Qaitbay Citadel, and the famous Bibliotheca Alexandrina—where the Mediterranean meets history.

When you go to our website you will see all the tours available, i.e. Tour Packages, Nile cruises, Day Tours. When you find the tour you would like go to our section on how to book tours.

If you are a new customer you can click into the Sign Up icon in our website page. If you are an existing customer with us you can click into Login. This will give you all the information you need to book your tour. When you have decided to book the tour you wish go to the icon Add to Cart. If you still wish to look at more tours you may do so. When you have finished and are ready go to the icon Checkout. This will display the tours you have chosen, the total price and payment methods. Review the order, fill in your contact and billing information, read the terms and conditions and we will send you an Electronic Voucher.

Yes, you may cancel your order, but please read our Cancellation Policy carefully as fees may apply. The amount refunded depends on how far in advance we are notified. If you have booked a Shore Excursion from a cruise ship and circumstances beyond your control prevent the ship from entering the port, a full refund of the amount paid in advance will be granted.

All transactions sent over the Internet are secured by SSL encryption ensuring that all information transmitted remains confidential at all times.

Yes, you may change your booking tour by sending an email to reservations@reflectionstravel.net. Once we receive your email we will endeavor to make the changes you wish.

Yes, you are welcome to share your travel experiences with other customers who have used our company by reading and writing reviews.

You can contact us by clicking Contact Us at the bottom of the page. You can leave us a message and we will get back to you as soon as possible.

Yes. Reflections Travel provides special rates for private larger groups. If the group consists of 15 or more persons, contact us and we will provide the details.

We require a deposit of 25% of the total tour price. During peak periods such as Christmas, New Year and Easter the required deposit is 50%. You can pay by Bank Transfer, Western Union or PayPal.

Visitors to Egypt must have a passport valid for at least six months after arrival and all foreign citizens must obtain a visa to enter Egypt. Travelers from several countries may purchase a one-month entry visa upon arrival in Egypt.

Egypt generally has three types of visas: Entry Visa, Transit Visa and Tourist Visa. Tourist visas are valid for up to three months and are available with single or multiple entries.

If the traveler has a residence permit in another country, they may apply through the Egyptian embassy or consulate in that country or buy a visa upon arrival at Cairo, Hurghada or Luxor airports. Otherwise, they must obtain the visa from the Egyptian embassy or consulate in the country that issued their passport.

The Sinai visa allows travel throughout the Sinai Peninsula only. Visitors wishing to visit Cairo, Hurghada, Luxor, Aswan or other areas must obtain a regular Egyptian visa.

Yes. Tourist visas can be extended through the Mogamma building in Tahrir Square or other governmental offices. There is a two-week grace period after expiration during which an extension may be obtained without penalty.

Travelers are advised to purchase cigarettes and alcohol upon arrival. Duty-free shops are available in Cairo, Luxor, Hurghada, El Gouna and Sharm El Sheikh airports. Tourists may purchase up to three liters of alcohol and up to 200 cigarettes.

Tourists have 48 hours after arrival to buy these products from duty-free shops in Egypt. They may purchase up to three liters of alcohol and 200 cigarettes.

The allowance for alcohol and cigarettes brought into Egypt from abroad is one liter of alcohol and 200 cigarettes.

There are no special clothes required, but modest dress is highly recommended. In some mosques women may be asked to cover their hair, arms and legs. Both men and women are required to remove their shoes before entering.

Churches and monasteries generally welcome tourists and foreigners except during Lent. Modest dress is recommended while visiting Christian monuments.

Photography is permitted in most historical sites and museums in Egypt, although some charge additional fees. Photography is prohibited in certain museums and sites, such as the Egyptian Museum of Antiquities and some areas of the Valley of the Kings.

Tourists generally face few health problems in Egypt. It is recommended to drink bottled water, avoid unsuitable restaurants and take precautions against the summer heat by wearing light clothing and protecting yourself from the sun.

The official currency of Egypt is the Egyptian Pound (LE). One pound equals 100 piastres. Banknotes are available in denominations of 1, 5, 10, 20, 50, 100 and 200 LE. Coins include 25 piastres, 50 piastres and 1 pound.

Yes. There are many banks and exchange offices in Egypt where you can exchange US Dollars, Euros, British Pounds and other major currencies.

Yes. Tipping is common practice in Egypt and the amount depends on the quality of the service provided.